Wallpaper FAQs

Ordering And Customization

1. Can I make my design for the wallpaper?

Yes, Giffywalls has options to design wallpaper that is right for you. You may tailor-make it as you like. Contact us

2. Can I use an image to create wallpaper?

Yes, you can upload your picture and make a custom wallpaper design. Contact us

3. Can I request a custom color wallpaper?

Yes, Giffywalls does allow you to choose colors for your wallpaper order. Contact us

4. How do I measure my wall for wallpaper?

Measure the height and width of your walls, excluding windows and doors, for a more accurate measurement. How to measure

5. What kind of wallpaper material should I choose?

Choose a material for specific room conditions, such as moisture and durability.

We have 4 material options. Types of Paper

6. Can I buy samples before ordering wallpaper?

Yes, you can have samples to help you choose before placing a full order.

Preparation

1. Do I prime or seal my walls prior to adding wallpaper?

Yes, priming or sealing helps things stick better, especially on new paint or plastered walls.

2. How do I clean my wall before sticking wallpaper?

Clean the walls with a mild soap solution and make sure they are dry and dust-free before application.

3. Can I hang wallpaper over existing wallpaper?

It's recommended that old wallpaper be removed for smoother results and better adhesion.

4. Should I fill in the cracks or holes in the wall before wallpapering?

Yes, fix the cracks or holes and smoothen the surface before wallpapering.

5. Can I wallpaper over a painted wall?

Yes, but check the paint is in good condition first, and sand shiny paint for better adhesion.

6. How long should I wait after painting a wall before putting up wallpaper?

Wait at least 3-4 weeks for the paint to cure before applying wallpaper.

Installation

1. How do I align the pattern during wallpaper installation?

Start at the top and work down, matching the design by overlapping (0.5”) panel to panel.

2. Do I need special tools to install wallpaper?

Basic tools required include a smoothing tool, utility knife, and level; adhesive may be necessary as well. (Note: We provide Installation guide and Squeeze Free)

3. Can I install wallpaper on my own, or would I need professional help?

You can install many wallpapers by yourself, but tricky designs might need a professional. Our Peel and stick material is very easy to install by anyone.

4. How do I cut wallpaper around windows and doors?

Cut extra wallpaper around windows and doors with a sharp utility knife for clean-looking cuts.

5. How do I remove air bubbles while installing wallpapers?

Smooth the bubbles out to the edges with a smoothing tool, or use a pin to prick the bigger ones.

6. Can I install wallpaper over textured walls?

Yes Our Peel and stick material is heavy duty industrial grade material. Which is perfectly sticks on slight textured walls.

7. How much time does it need for wallpaper glue to dry?

Adhesive will take 24 hours to dry, depending on the room conditions.

Removal

1. What is the best way to remove wallpaper?

Peel and stick don’t need anything. Just peel back from any corner smoothly to remove.

For Standard, Premium, Canvas paper need to Apply a steamer or water with wallpaper remover in it to help remove it much more easily.

2. Can I remove the wallpaper without damaging the wall?

Yes, peel-and-stick wallpaper won't damage your walls and can be removed cleanly without any mess. For other materials, you'll need to peel them off carefully, and for stubborn spots, using steam or a removal solution may be necessary.

3. Is it strippable, and how does one know it?

Test strippable by peeling a corner; if it peels off easily, it's strippable. If it doesn't, use a remover solution.

Material and Quality

1. What are the different types of wallpaper materials?

The common materials used include vinyl, non-woven, paper, and fabric, all with different benefits.

2. Which wallpaper material is best for high-moisture areas like bathrooms or kitchens?

Peel and stick Vinyl fares well in high-moisture areas because it is water-resistant and very easy to clean.

3. How to choose the best wallpaper that will last?

Peel and stick and non-woven wallpapers are the most durable and suitable for high-traffic areas.

4. What's the difference between peel and stick wallpaper and traditional wallpaper?

Peel and stick wallpaper is adhesive-backed and easier to install, whereas Standard, Premium, Canvas wallpaper requires separate adhesive.

5. Is textured wallpaper more difficult to maintain than smooth wallpaper?

Yes, textured wallpaper collects more dust and is harder to clean than smooth wallpaper.

Samples

1. How do I get a sample?

You can order samples directly from the product page by clicking the "Buy Sample" button and selecting the material you prefer.

2. Do you provide samples of Peel and Stick wallpaper?

Yes, peel-and-stick samples are available to test before having to make a full purchase.

Durability and Care

1. How durable is vinyl wallpaper compared to other types?

Vinyl is highly durable, moisture-resistant, and ideal for high-traffic or humid areas.

2. Can I clean my wallpaper, and how do I do it?

Most wallpapers can be cleaned. Vinyl and non-woven options are wipeable with a damp cloth.

3. Does the wallpaper not fade with time?

High-quality wallpapers with UV protection resist fading, but prolonged sunlight can still cause fading.

4. How can I protect my wallpaper from damage?

Keep wallpaper safe by staying away from moisture and direct sunlight, and clean it according to the material's instructions.

5. How long does wallpaper typically last?

High-quality wallpaper can last 10-15 years with proper care, depending on material and conditions.

Order and Shipping

1. How long does it take to receive my wallpaper after ordering?

Shipping typically takes 3-7 days, but custom designs or international orders may take 4-8 days.

2. Can I track my wallpaper order?

Yes, tracking information will be provided once your order ships.

3. Do you ship wallpaper orders internationally?

Yes, international shipping is available at no Extra cost.

4. What should I do if my wallpaper arrives damaged?

Contact customer service with photos of the damage Products.

5. How do I cancel my order?

One should immediately notify customer service; if merchandise has shipped, then its not possible to cancel.

6. I entered the wrong shipping address. How do I update this before my order ships?

Contact customer service right away to change the address before they process your order.